Case Details

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Service:

SaaS

Client:

Pulse Apparel

Budget:

$45k

Year:

2023

Cross platform branding

Our client, a SaaS startup, wanted to unify their branding across website, app, and social platforms. Inconsistency in colors, tone, and visuals diluted their identity and confused customers.


  • Disjointed branding across platforms

  • Confusing customer perception

  • Lack of design consistency

  • Difficulty scaling content and campaigns


Our Approach


We created a comprehensive cross-platform brand system.

  • Audit: Assessed all touchpoints to identify inconsistencies.

  • Unified Identity: Refined logo, color palette, and typography for flexibility.

  • Voice Guidelines: Developed a tone adaptable for website, app, and social content.

  • Design System: Built reusable UI components and content templates.


Execution


The updated brand identity was launched simultaneously across web, app, and social channels. Teams received a design system library and training sessions to ensure consistency.


  • Disjointed branding across platforms

  • Confusing customer perception

  • Lack of design consistency

  • Difficulty scaling content and campaigns


Results


  • 80% improvement in brand consistency metrics

  • Higher trust and credibility reported in customer feedback

  • Faster content rollout with reusable templates

  • Stronger engagement on social channels


Conclusion


Cross-platform branding created cohesion and clarity. This unified identity positioned the startup as professional, trustworthy, and scalable in a competitive market.

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